This section lists the theft, loss and damage replacement values for our rental items. Using the equipment as designed should not cause damage; for peace of mind, you can buy liability reduction insurance at €10/day, so you are not liable for the first €100 of repair costs (this covers most issues bikes are returned with).
Rental prices are usually charged in advance, but insurance fees can also be paid at pick-up. To rent from us you must present ID and provide contact details. Use of rental equipment is always at the tenant's own risk, and lost / non-returned items incur the full replacement cost of that item.
- Liability reduction insurance: €10/day, covers first €100 of repair costs
- Package waiver: €25/day, covers any rented item
- Extraction + €250 waiver bundle: €25/day
- Example extraction: Pallas (180km) €120; Näkkälä (80km) €55
- E-fat replacement values up to €3,899; Trek carbon frame €3,500
- Lost / non-returned items charged at full replacement cost
Insurance Options
1-day Partial Damage Waiver (Bike): €10 – first €100 liability covered. 1-day Partial Damage Waiver Package: €25/day – first €100 liability covered against any item rented. Emergency Roadhead Extraction Insurance: €10/day – roadside recovery and transport to base. Damage Waiver and Extraction Insurance Bundle: €25/day – first €250 liability covered plus roadside recovery and transport to base.
Example Extraction Transfer Costs
Pallas – 180km round trip – €120. Näkkälä – 80km – €55. Kalmakaltio – 124km – €92. Ketomella / Hietajärvi – 98km – €75. Repairs in situ: €50 min. call-out charge (to a roadhead) plus the standard cost of the transfer to that place, subject to availability. Roadside extraction is distance dependent, e.g. €60 from Näkkälä / €90 from Kalmakaltio.
Bike Replacement Values (uninsured)
E-fat Rock Machine Avalanche: €3,899. E-fat Silverback S-Electro: €2,250. E-Bike 500Wh Battery: €680. E-Bike Charger: €125. E-Bike Display (E-fat bikes): €150. Fatbike Silverback Scoop Half: €750. Fatbike Charge Cooker Maxi 2 / Felt DD30 / Nakamura Mammut: €1,800 each. Trek Small Frame (Carbon Fibre): €3,500. Trek Large Frame: €2,500. Specialised Medium Frame: €2,500. Adjustable Helmet: €100.
Component & Accessory Replacement Values
Inner tube replacement (flat tyres): €15. Broken chain: €30. Broken speed/gear shifter: €75. Broken brake lever (jarrukahva): €50. Broken derailleur (takavaihtaja): €90. Broken derailleur hanger (vaihtajan korvallinen): €30. Bike saddle (mens/ladies): €30. Clip-on mudguards: €10. Bike repair kit: €15. LED front light: €25. Rear rack: €28. Waterproof handlebar bag: €60. Waterproof panniers: €100. Lock: €12. Lock extension: €8. Mini tool: €12. Pedal wrench: €4. Smart phone holder: €15. Track pump: €22. Flat pedals: €12. SPD mountain pedals: €27. First aid kit: €15. Other damages: on a case-by-case basis. (Draft pricing: June 2021.)

